In an effort to enhance access to medical care, Hamad Medical Corporation (HMC) in Doha, Qatar has launched 14 evening clinics per week at the Ambulatory Care Center (ACC) and introduced a dedicated Saturday procedure day for endoscopy services. The aim of this initiative is to increase patient access to medical services and ensure that patients are seen promptly. The new evening clinics, operating every Sunday and Wednesday from 3.30pm to 7.30pm, offer appointments for more than 80 additional patients per day. Additionally, the dedicated procedure day at the ACC, operating every Saturday from 7am to 3pm, provides endoscopy services with a daily capacity of 50 to 60 patients.
Nasser Al Naimi, Chief of Patient Experience and Director of the Hamad Healthcare Quality Institute at HMC, emphasized the impact of these enhancements on patient care. By offering evening clinics and a dedicated Saturday procedure day, HMC aims to make it easier for patients to access the care they need without delays, ultimately improving patient satisfaction and overall healthcare outcomes. This latest expansion is part of HMC’s ongoing commitment to ensuring that high-quality healthcare is accessible to all patients.
Dr. Khalid Al Ejji, Senior Consultant and Acting Head of the Gastroenterology and Hepatology Division at HMC, emphasized the significance of the expanded services provided during evenings and weekends. By offering these additional services, HMC aims to ensure that patients receive timely, high-quality care that fits their schedules. Patients are encouraged to take advantage of HMC’s Nesma’ak customer service helpline, available 24/7, at 16060, to manage their appointments at HMC facilities, including changes or cancellations.
The expansion of gastroenterology services at HMC follows a series of initiatives implemented since May 2023, which have included the opening of new evening clinics across facilities. These initiatives provide patients with more flexibility and convenience when scheduling appointments. By offering evening and weekend services, HMC aims to address the needs of patients and improve their overall healthcare experience. The commitment of HMC to continuously improve patient care and access is reflected in these initiatives and reinforces the organization’s dedication to providing high-quality healthcare services to all patients.
