The Saudi Ministry of Human Resources and Social Development has seen significant achievements in the recruitment sector during the first half of 2024, thanks to the Musaned platform. Created in 2016, Musaned has facilitated over 412,399 domestic labor recruitment contracts and expanded recruitment to new countries such as Gambia, Burundi, Sierra Leone, and Tanzania. With 33 countries now available for recruitment, the platform aims to transfer labor services while ensuring the rights of all parties through a unified electronic contract.
More than 61,358 employers have benefited from the services provided by the Musaned platform. The platform has also registered over 907 accredited recruitment offices across the Kingdom, with 8,286 active offices abroad. The average duration of domestic workers’ arrival has decreased by 11 percent, with over 583,691 CVs uploaded via the platform. Beneficiary satisfaction rates have reached 92 percent, highlighting the platform’s success in meeting the needs of both employers and domestic workers.
In the first half of 2024, the Ministry enhanced Musaned with new services and improvements to enhance efficiency and user experience. Features included new channels for transferring domestic workers’ salaries, such as Alinma Pay, Enjaz Wallet, and Mobily Pay, in addition to existing options like STC Pay and Your Pay. The introduction of Domestic Worker Contract Insurance for new domestic workers coming through the platform has benefited over 358,980 beneficiaries, demonstrating the Ministry’s commitment to protecting all parties involved.
The Ministry continues to lead in developing the domestic labor recruitment sector through the Musaned platform, which has become a key national initiative in the Kingdom. The unified channel for submitting complaints has streamlined the process, enhancing transparency and trust between beneficiaries and concerned parties. The recruitment office evaluation system has been improved to provide better services, while the Ministry has reduced the recruitment prices for countries with high rates, offering more options for employers.
Health insurance services have been introduced for new domestic workers to ensure their access to appropriate healthcare. Financial fees have been waived for humanitarian cases, underscoring the Ministry’s support for individuals with disabilities. Additionally, the Ministry is reviewing labor market regulations and policies to enhance the quality of the recruitment sector and improve contractual relationships between workers and employers. These efforts align with the Ministry’s strategy to preserve the rights of all parties involved and ensure a fair and efficient recruitment process.
