Registering with Tawtheeq in Abu Dhabi is a crucial step for property owners and tenants to simplify the rental process. Tawtheeq is the emirate’s registry for tenancy contracts, and all property owners and management companies are legally required to register with the system. Tenants registered with Tawtheeq will have their utility accounts with Abu Dhabi Distribution Company (ADDC) set up using the name on their tenancy contract, making it convenient for billing purposes. However, if you are a tenant not registered with Tawtheeq, you will need to set up a separate account with ADDC.
Registration with Tawtheeq can be done through a management company if you are renting property through them. If not, tenants can visit an Abu Dhabi Municipality customer service center or complete an e-form on the TAMM website to register. This process is also applicable for new property owners applying for registration with the system. Setting up an account with ADDC can be done through their website or by visiting one of their branches. Upon account setup, a refundable security deposit of Dh1,000 must be paid, which will be included in the first bill and returned upon account closure.
When setting up an ADDC account, tenants renting property will need to provide their passport, Emirates ID, family book for UAE nationals, tenancy contract, and a previous account closing letter for the property they are moving into. Owners will need to submit their passport, Emirates ID, family book for UAE nationals, a copy of the valid premise ownership deed or site plan issued from the AD Municipality, and a previous account closing letter for the property they are moving into. An account closing letter can be obtained by contacting the landlord if one was issued when the previous ADDC account was closed.
If you do not have an Emirates ID at the time of setting up your ADDC account, you can still proceed with the application; however, the card number must be provided within 40 days of the move-in application date. After submitting the required documents, the customer will receive an email and SMS about the status of the utility accounts within two days. Stay informed and up to date with the latest news by following KT on WhatsApp Channels. Always ensure that you have successfully registered with Tawtheeq and set up an ADDC account to avoid any utility billing issues and enjoy a hassle-free rental experience in Abu Dhabi.
