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Gulf Press > Gulf News > UAE > Dubai Police and Digital Dubai Launch AI Shift Management System
UAE

Dubai Police and Digital Dubai Launch AI Shift Management System

Mohamed Mahmoud
Last updated: 2026/09/14 at 8:07 AM
Mohamed Mahmoud
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Dubai Police Launches AI-Powered Shift Management System

The Dubai Police and Dubai Digital Authority have announced the launch of an innovative AI-assisted shift management system. This strategic initiative aligns with the UAE’s commitment to leading the way in the adoption of artificial intelligence technologies, enhancing government operations, and fulfilling Dubai’s goal of creating a smarter, more efficient government.

The newly implemented system, officially registered under Dubai Police, marks a significant advancement in human resource management and operational procedures. By leveraging artificial intelligence capabilities, the system effectively analyzes operational needs, aligns them with the necessary skills and expertise, and suggests optimal human resource distribution. This enhances readiness, improves performance efficiency, and facilitates data-driven decision-making.

Collaboration Between Dubai Digital and Dubai Police

The launch event was attended by prominent officials, including the Assistant Commander General for Administration, Major General Dr. Saleh Abdullah Murad, and the CEO of Dubai Digital Authority, Matar Saeed Al Hamiri. Their presence highlights the collaboration between Dubai Digital and Dubai Police in developing solutions that address real government needs, utilizing data and advanced technologies to redesign operations, enhance efficiency, and make a tangible impact on the work environment.

Major General Dr. Murad emphasized the importance of the system’s integration within the operational framework, connecting planning, execution, and monitoring. He stated that it provides a comprehensive view of workforce distribution, coverage levels, and readiness, which aids in proactive responses to operational changes.

Transforming Government Operations Through AI

The CEO of Dubai Digital Authority, Matar Saeed Al Hamiri, remarked that the introduction of the AI-assisted shift management system represents a practical model for the next stage of digital transformation in government. According to Al Hamiri, this transition moves artificial intelligence from being merely a tool for executing tasks to an integrated capability that redefines operational processes. By understanding needs, analyzing data, anticipating changes, and transforming them into actionable plans and decisions, the system paves the way for enhanced operational efficiency.

This innovative system is accessible through the Smart Employee application, offering a unified dashboard that provides leadership with real-time insights into workforce presence, employee distribution, and site coverage levels. This functionality allows for timely adjustments and strategic planning, further supporting the operational effectiveness of Dubai’s government entities.

Future Implications and Conclusion

The deployment of the AI-assisted shift management system not only enhances efficiency but also sets a precedent for other government agencies considering similar technological advancements. As Dubai continues to invest in artificial intelligence and other innovative technologies, the implications for an agile and responsive government are profound.

Looking ahead, observers should remain attentive to further developments in Dubai’s digital transformation strategy. The implementation of this system is expected to lead to more applications of AI across various sectors, ultimately aiming for the delivery of superior services and improved satisfaction for both residents and visitors in Dubai. As the city moves forward, the continuous integration of smart technologies will likely redefine public service norms and expectations.

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