In alignment with Saudi Arabia’s Vision 2030 and its commercial strategy, OMODA & JAECOO have opened their first premier spare parts warehouse in Dammam, marking a significant milestone for the automotive industry in the Kingdom. The goal is to provide top-notch customer service and operational excellence by ensuring 100% availability of required spare parts. Managed by the brand’s head office in Riyadh, the 5,200 square meter warehouse is a testament to their commitment to excellence and decision to establish their international head office in Saudi Arabia.
Partnering with MAERSK, a global transportation and logistics company, OMODA JAECOO has developed the warehouse to maintain exceptional workflow standards and meet the needs of merchants and customers promptly. The facility is designed to distribute original spare parts across the Kingdom within 24-48 hours, setting new industry benchmarks and exceeding government targets for parts availability. The Country Head of OMODA JAECOO emphasized the brand’s dedication to understanding customer needs and providing swift responses to ensure the best service at all times.
The new warehouse facility will stock a comprehensive range of spare parts, including body parts, and plans are in place to expand warehouse hubs across various regions and cities in the Kingdom as sales volumes increase. This expansion plan reflects OMODA JAECOO’s commitment to customer satisfaction and operational excellence. The official brand launch is scheduled for July 27 in Riyadh, marking the beginning of a new era for OMODA JAECOO in Saudi Arabia. Customers are invited to share their opinions via brand surveys to help improve their services.
With a focus on providing unparalleled customer service and operational excellence, OMODA & JAECOO have opened their first premier spare parts warehouse in Dammam, in line with Saudi Arabia’s Vision 2030 and its commercial strategy. The strategic initiative aims to address ongoing challenges faced by customers in the Kingdom regarding after-sales services and spare parts availability. Managed by the brand’s head office in Riyadh, the 5,200 square meter warehouse guarantees 100% availability of required spare parts to eliminate common after-sales service issues and deliver top-notch customer experiences.
In collaboration with MAERSK, a global transportation and logistics company, OMODA JAECOO ensures that the warehouse upholds exceptional workflow standards and meets the needs of merchants and customers promptly and efficiently. The facility is designed to supply original spare parts across the Kingdom within 24-48 hours, setting new industry benchmarks and exceeding government targets for parts availability. The dedication to maintaining close communication with customers to understand their needs and provide swift responses underscores the brand’s commitment to excellence in customer service.
The new warehouse facility will stock a comprehensive range of spare parts, including body parts, and plans are in place to expand warehouse hubs across various regions and cities in the Kingdom as sales volumes increase. This expansion is part of OMODA JAECOO’s commitment to customer satisfaction and operational excellence. The official brand launch is scheduled for July 27 in Riyadh, marking a new era for OMODA JAECOO in Saudi Arabia. Customers are encouraged to participate in brand surveys to share their opinions and help improve services.
