The Sultanate of Oman is rapidly transforming its economic landscape, with a significant focus on bolstering its digital economy. Driven by the ambitious goals of Oman Vision 2040, the nation is making substantial strides in modernizing its infrastructure and financial systems, fostering innovation, and promoting financial inclusion. Recent initiatives, including the launch of the “Maliya” financial system and the Global Pay mobile application, demonstrate this commitment to a digitally empowered future.
Oman’s Push Towards a Robust Digital Economy
Oman’s dedication to diversifying its economy beyond oil and gas has placed the development of a thriving digital economy at the forefront of national priorities. The Digital Economy Explorer indicators reveal positive momentum across key areas, providing a data-driven foundation for policy decisions aimed at sustainable growth. This isn’t simply about adopting new technologies; it’s about creating an ecosystem where businesses and citizens can benefit from increased efficiency, accessibility, and innovation.
The overarching vision, as outlined in Oman Vision 2040, aims to position the Sultanate as a competitive and sustainable economy, leveraging technology to enhance productivity and improve the quality of life. This includes investments in digital infrastructure, skills development, and a regulatory environment that encourages entrepreneurship and foreign investment in the tech sector.
Modernizing Financial Procedures with “Maliya”
A cornerstone of Oman’s digital transformation is the modernization of its government financial systems. Recognizing the need for streamlined processes and enhanced transparency, the Ministry of Finance recently launched the first phase of the Unified Government Financial System, aptly named “Maliya.”
This system represents a significant leap forward in financial technology (FinTech) within the public sector. “Maliya” aims to connect all government institutions through a single, integrated platform, automating financial procedures, reducing paperwork, and improving the accuracy of financial reporting. The long-term benefits are expected to include greater efficiency in government spending, improved resource allocation, and a more robust financial management system overall.
Benefits of a Unified Financial System
The implementation of “Maliya” is expected to yield several key advantages:
- Reduced Costs: Automation and streamlined processes will minimize administrative expenses.
- Enhanced Transparency: A centralized system will provide greater visibility into government finances.
- Improved Efficiency: Faster and more accurate financial transactions will free up resources for other priorities.
- Better Decision-Making: Access to real-time financial data will empower policymakers to make informed decisions.
Global Pay: Expanding Digital Financial Services & Financial Inclusion
Complementing the government’s efforts, the private sector is also playing a crucial role in advancing Oman’s digital payments landscape. Global Money Exchange Co. LLC (GMEC) recently launched “Global Pay,” a new mobile payment application designed to offer secure and inclusive digital financial services to both Omani nationals and expatriates.
Powered by Comviva’s mobiquity® Pay platform, Global Pay facilitates seamless local and international payments. Importantly, the app is PCI-DSS certified, adhering to the highest standards of security and data protection, which is paramount for building trust in digital financial solutions. This certification assures users that their financial information is handled with the utmost care and security.
Sheikh Sulaiman Abdulmalik Abdullah Al Khalili, Chairman of Global Money Exchange, emphasized the app’s security and efficiency, predicting widespread adoption. Subromoniyan K S, Managing Director, highlighted a key benefit: the ability for customers to pay utility bills and educational fees without needing a traditional bank account. This is a critical step towards broader financial inclusion, particularly for segments of the population that are currently underserved by conventional banking services.
Support and Future Development of Global Pay
GMEC is committed to providing comprehensive support for Global Pay users. Sonam Dorje, General Manager, confirmed that customers can access assistance through GMEC’s extensive branch network across Oman, as well as a dedicated customer support helpline. This multi-channel support system ensures that users have readily available help when needed.
Furthermore, GMEC has broken new ground by becoming the first money exchange company in Oman to receive a Payment Service Provider (PSP) license. Madhusoodanan R, Executive Advisor to the Board, underscored the app’s contribution to the Sultanate’s vision of a cashless economy. He also announced that additional features will be rolled out in phases, continuously enhancing the app’s functionality and value to customers. This phased approach allows for continuous improvement based on user feedback and evolving market needs.
In conclusion, Oman is demonstrating a clear and concerted effort to build a robust and inclusive digital economy. The launch of initiatives like “Maliya” and Global Pay, coupled with supportive policies and investments, positions the Sultanate for significant economic growth and diversification in the years to come. These advancements not only modernize financial systems but also empower citizens and businesses to participate fully in the digital age. To learn more about Oman’s Vision 2040 and its digital transformation initiatives, visit the official Oman Vision 2040 website and explore the latest developments in the Omani FinTech sector.

