When buying a second-hand vehicle directly from the owner, it is important to ensure that the seller provides all the correct details about the vehicle. In the UAE, sellers are obligated to disclose all pertinent information about the product they intend to sell, including any past accidents or damages. According to Article 6 (1) (e) of Cabinet Decision No. 66 of 2023, sellers must provide a full invoice with specific details such as the condition of the commodity, price, warranty period, and more. Failure to provide accurate information can result in penalties for the seller.
Furthermore, deceptive advertisements or offers of goods or services are strictly prohibited in the UAE. Article 8 of Cabinet Resolution No. 66 of 2023 outlines the criteria for misleading claims in advertisements, emphasizing the importance of providing accurate and truthful information to consumers. If an individual is found guilty of providing misleading price information, they may face fines of up to Dh100,000.
In the event that a malfunction is discovered in the purchased vehicle, the seller is required to repair or replace it, refund the price, or re-perform the service at no additional cost. Article 12 of the Federal Law No. 15 of 2020 Concerning Consumer Protection clearly outlines the obligations of the seller in such situations. Consumers have the right to claim compensation under the Consumer Protection Law if they encounter any issues with the product or service they have purchased.
If a buyer discovers that a vehicle they purchased was involved in a major accident and the seller did not disclose this information, they can file a complaint with the Consumer Protection Department at the Department of Economic Development. If an amicable settlement cannot be reached, the buyer can escalate the case to the relevant court in the UAE for further legal action. It is important for buyers to be aware of their rights under consumer protection laws and take appropriate steps to seek compensation for any undisclosed defects or damages in the purchased product.
If the vehicle is still under manufacturer warranty at the time of the accident, the buyer may be able to have any malfunctions or damages repaired under the warranty. It is advisable for buyers to consult with legal experts or consumer protection professionals to understand their rights and pursue a legal case against the seller if necessary. Being proactive and seeking legal recourse can help protect buyers from fraudulent practices and ensure that sellers uphold their obligations under consumer protection laws.
