Zoho Corporation, a rapidly expanding Indian enterprise software company, recently announced its plans to invest millions of dollars in the UAE and Saudi Arabia as part of its long-term commitment to the region and its strategic growth objectives. According to CEO Sridhar Vembu, both the UAE and Saudi Arabia are key markets in the GCC that offer significant opportunities for tech companies like Zoho to expand their presence and engage with a wide range of businesses across various industries. The recent opening of the first two data centres in Saudi Arabia by Zoho highlights the company’s commitment to ensuring local data is stored within the geographical boundaries of the Kingdom.
In a statement to Khaleej Times, Vembu emphasized the growing tech ecosystem and the increasing demand for digital transformation in the GCC countries. Businesses in the region are turning to cloud-based solutions, and Zoho’s comprehensive suite of software products is well-positioned to capitalize on these opportunities. To support the Saudi Vision 2030, Zoho Corp. is investing about SAR 500 million in Saudi Arabia and Dh100 million in the UAE. The company has set up a dedicated office in Dubai and forged strategic partnerships with local businesses and government entities to penetrate key sectors such as finance.
Ali Shabdar, overseeing Zoho’s operations in North America, highlighted Zoho’s success in the UAE market by offering tailored solutions that cater to the unique requirements of businesses. The investments made by Zoho in the GCC reflect the company’s confidence in the region’s economic potential and its commitment to serving customers with world-class solutions. By leveraging local talent, forging partnerships, and investing in cutting-edge infrastructure, Zoho aims to create a solid foundation for sustained growth and innovation in the GCC. Zoho’s suite of cloud-based software solutions, including CRM, HR management, finance, and project management tools, has resonated well with businesses in the region seeking to streamline their operations and enhance productivity.
In addition to its investments in the GCC, Zoho also announced extensive updates across its collaboration portfolio to cater to the needs of businesses in this era of flexible, asynchronous work. The company is driving new AI, workflow automation, and industry-specific capabilities across its core collaboration tools, further solidifying its position as a leading tech provider in the region. Zoho CRM for Everyone, a new set of capabilities, aims to democratize CRM for all teams involved in customer operations activities, allowing for seamless communication and coordination across various customer deliverables.
As a bootstrapped company that has never raised external capital since its inception in 1996, Zoho has ambitious plans for its innovation pipeline over the next 10 years and is investing in deep technologies to bring cutting-edge solutions to businesses worldwide. With over 700,000 businesses across 150 countries relying on its suite of 55+ business applications spanning functions from finance to marketing to HR, Zoho continues to be a trailblazer in the enterprise software industry. By focusing on customer needs, innovation, and strategic investments in key markets like the GCC, Zoho is well-positioned for continued success and growth in the years to come.
