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Gulf Press > Gulf > Schools warn: Only original medical notes accepted for excused absences
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Schools warn: Only original medical notes accepted for excused absences

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Last updated: 2025/11/28 at 7:28 PM
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Schools across several regions are implementing a new policy regarding student absences, rejecting medical certificates submitted via digital channels. A growing number of institutions have issued notices to parents specifying that only original, hard-copy documentation from healthcare providers will be accepted as valid proof of illness. This shift, reported broadly starting in early November 2023, aims to curb the proliferation of digitally altered or illegitimate sick notes.

Contents
Why the Change?Impact on Parents and StudentsThe Role of Healthcare Providers

The changes affect parents and students in numerous countries, including those in the Middle East and parts of Asia. Schools are citing concerns over the authenticity of digitally shared documents, with administrators stating that verifying electronic submissions is currently beyond their capabilities. The policy is being enacted immediately, leaving some parents scrambling to adjust.

The Rise of Digital Document Concerns & the Return to Hard Copy Medical Certificates

The move to exclusively accept physical medical certificates comes amid increasing reports of fabricated or digitally manipulated documents being presented to schools. Social media platforms and messaging apps have made it easier to create and share images that appear to be legitimate medical notes, but lack official verification. This has led to concerns about attendance records and potential misuse of sick leave provisions.

Why the Change?

School officials have expressed frustration with the difficulty of authenticating digital submissions. According to several school circulars, concerned authorities – often ministries of education or health – do not officially recognize photographs or digital copies of medical reports. This lack of official acknowledgement places schools in a difficult position when validating student absences.

Additionally, the ease with which images can be altered raises questions about the integrity of the documentation. Schools are responsible for maintaining accurate attendance records for regulatory and funding purposes, and unreliable documentation compromises this process. The policy is intended to ensure accountability and prevent unauthorized absences.

Impact on Parents and Students

The immediate implementation of this policy has created challenges for some families. Parents who are accustomed to quickly sharing a photo of a medical certificate via WhatsApp or email now need to obtain and submit a physical copy. This can be particularly difficult for parents with limited mobility or those living far from healthcare facilities.

Some parents have also voiced concerns about the potential for lost or damaged documents. While schools generally accept re-submissions or adjustments for exceptional circumstances, the initial burden of proof remains with the parent. This new reality places a greater emphasis on careful handling of official paperwork.

Broader Trends in Document Verification

This development isn’t isolated to schools. Many government and private sector organizations are reassessing their policies regarding digital documentation. The increasing sophistication of forgery techniques and the growing prevalence of fraud have spurred a demand for more secure verification methods.

The concept of ‘original’ documentation is also evolving in the digital age. While physical copies remain the gold standard for many institutions, there’s growing interest in exploring secure digital certificate systems and blockchain technologies for verifying authenticity. However, widespread adoption faces hurdles related to infrastructure, cost, and data privacy.

The Role of Healthcare Providers

Healthcare providers are also being impacted by this shift. They may see an increase in requests for physical copies of medical certificates, potentially adding to their administrative workload. Some clinics are already exploring options for issuing digitally signed certificates that can be verified through a secure online portal, though this is not yet universally available.

The Ministry of Health in some affected regions has indicated it is reviewing its own guidelines on issuing and validating medical documentation. This review could lead to the development of standardized digital certificate formats that are officially recognized by schools and other institutions.

Currently, the expectation is that even electronic health records require a physical, signed confirmation for school absence purposes. This reflects the slower pace of digitalization in some healthcare systems compared to the widespread use of messaging apps for communication.

Related Issues: Attendance Monitoring and Digital Transformation

This situation also highlights existing gaps in school attendance monitoring systems. Many schools rely on manual processes for tracking absences, making it challenging to identify patterns of abuse. The move to stricter documentation requirements may incentivize schools to invest in more automated systems that integrate with healthcare providers.

Furthermore, the policy underscores the broader challenge of digital transformation within the education sector. While schools are increasingly adopting online learning platforms and digital communication tools, there’s a lag in implementing secure and verifiable digital documentation systems. The focus has largely been on delivering educational content, with less attention given to the administrative aspects of digital security.

Other forms of official documentation, such as leave requests and permission slips, are also likely to come under increased scrutiny. Schools are expected to clarify their policies on these documents in the coming weeks, potentially extending the hard-copy requirement to other areas.

The long-term implications of this policy remain to be seen. It is anticipated that the ministries of education and health will issue further guidance on acceptable forms of medical certificates and the potential for future digital solutions. Parents and students should monitor official school communications and government announcements for updates. A deadline for a comprehensive review of the policy has been tentatively set for the end of the current academic term, but this is subject to change depending on the progress of discussions between schools, healthcare providers, and government agencies.

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News Room November 28, 2025
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