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Gulf Press > Business > Italy investigates Google for suspected unfair practices in handling user data – News
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Italy investigates Google for suspected unfair practices in handling user data – News

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Last updated: 2024/07/19 at 2:37 PM
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The Italian competition watchdog recently opened an investigation into Google and its parent company Alphabet over suspected unfair commercial practices related to user data consent requests. The Authority for the Protection of Competition and the Market (AGCM) stated that the consent request by Google may be a misleading and aggressive commercial practice. The investigation focuses on the lack of clear information concerning the use of personal data across Google’s services, potentially influencing users’ choices.

The US tech giant requests consent from its users to aggregate and use personal data across various services, such as Google’s search engine, Maps, and YouTube. However, the watchdog has criticized Google for providing inadequate, incomplete, and misleading information about the real effects of granting consent. The AGCM also raised concerns about the techniques and methods used by Google to request user consent, suggesting that they could limit the freedom of choice for consumers. In response, Google stated that it would assess the details of the case and collaborate with the authority.

Consumer rights group Federconsumatori supported the watchdog’s investigation into Google and advised users to be cautious when granting consent. The group emphasized the importance of reporting any unclear or opaque practices related to data consent. In a related development, the AGCM imposed a fine of 10 million euros on both Google and Apple in 2021 for inadequate information disclosure and aggressive data usage practices. The companies were criticized for not providing clear information on how user data was collected and utilized.

Furthermore, Google faced additional penalties from the watchdog, including a fine of over 100 million euros in May 2021 for abusing its dominant market position. The tech giant was accused of excluding a rival’s smartphone app for electric vehicle users, resulting in anti-competitive behavior. These regulatory actions highlight the increasing scrutiny faced by big tech companies like Google regarding data privacy and competition concerns. It underscores the importance of transparency and accountability in handling user data and engaging in fair market practices.

In conclusion, the ongoing investigation into Google by the Italian competition watchdog underscores the significance of ensuring transparency and informed consent in data practices. The case raises important questions about how tech companies collect, use, and share personal data across their services. By addressing concerns related to data consent and consumer choice, regulators aim to protect user privacy and promote fair competition. It is essential for companies like Google to uphold ethical standards and comply with regulatory requirements to build trust with users and safeguard data rights. The outcome of the investigation will likely have implications for how tech giants operate in the evolving digital landscape.

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News Room July 19, 2024
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