By using this site, you agree to the Privacy Policy and Terms of Use.
Accept
Gulf PressGulf Press
  • Home
  • Gulf News
    • Saudi Arabia
    • UAE24/7
    • Kuwait
    • Qatar
    • Bahrain
    • Oman
  • World
  • Business
    • Market DataLive
    • Finance
    • Economy
    • Energy
    • Crypto
    • ForexHot
    • Tech
  • Sports
  • Lifestyle
  • Videos
Search
Countries
  • Saudi Arabia
  • UAE
  • Kuwait
  • Qatar
  • Bahrain
  • Oman
More Topics
  • Technology
  • Health
  • Entertainment
  • Crypto
  • Forex
  • Stocks
Site Links
  • Business Hub
  • Trending
  • Weather
  • Customize Interests
  • Bookmarks
  • Newsletter
  • Terms
  • Press Release
  • Advertise
  • Contact
© 2023 Gulf Press. All Rights Reserved.
Reading: Government service centers report a 98% customer satisfaction rate.
Share
Notification Show More
Recent Saved
Workers in Bucharest face challenges as temperatures rise
World
Dress code guidelines for the Qatari government sector during office hours
Qatar
Court rules in favor of worker after company dismisses him for salary deductions over 6 years, awarding BD 27,000.
Bahrain
UAE to See Almost 30,000 New Millionaires in 5 Years
UAE
Proposed New Labor Law in Bahrain Targets Increasing Job Opportunities
Bahrain
Latest News
Ferrero’s Social Responsibility Project Kinder Joy of moving Beats Traditional PE Curriculum, Tapping into the Cognitive Functions, Motor Coordination and Life Skills of Students
Lifestyle
UAE Ranks Among Top Rugby Markets on TOD as British & Irish Lions Tour Kicks Off
Sports
Darven: A New Leap in AI-Powered Legal Technology Launching from the UAE to the World
Tech
Beat the Heat This Summer with a Chill Out on Dubai Marina
World
Historic Italian City of Assisi to Host International Exhibition “Jordan: Dawn of Christianity”
World
Jordan to Host Iraq in the Final Round of the Asian World Cup Qualifiers After Securing Historic Spot
Sports
The Myriad Redefines Student Living for a Mobile, Urban Generation
UAE
L’Oréal Paris Welcomes Yasmine Sabri as New Brand Ambassador for the Middle East
Lifestyle
Roland Garros 2025: A New Era of Viewing, A Tribute to Legends, and Moments to Remember
Sports World
Bitget Celebrates Bitcoin Pizza Day by Distributing Over 5000 Pizzas in Over 20 Cities Worldwide
Crypto
Bitget Protection Fund Maintains Strength with $561 Million Average Value in April 2025
Business Crypto
Moscow Metro Marks 90 Years with Technological Advancements and Heritage Events
Lifestyle World
Senkron Digital Showcases CyberPact Service at GISEC Global 2025
Gulf UAE
Muhammad Umair Saeed: The Billionaire Tech Architect Powering AI, Drones, Blockchain & Cybersecurity from Dubai to the World
Business Gulf UAE
Barcelona Aims to Recover from European Heartbreak as They Face Real Madrid in La Liga, Chasing Their Third Title of the Season
Sports
Aa
Gulf PressGulf Press
Aa
  • Gulf News
  • World
  • Business
  • Entertainment
  • Lifestyle
  • Sports
  • Videos
Search
  • Home
    • Videos
    • Business Hub
    • Trending
  • Gulf
    • Saudi Arabia
    • UAE
    • Kuwait
    • Qatar
    • Bahrain
    • Oman
  • Business
    • Market Data
    • Crypto
    • Economy
    • Energy
    • Finance
    • Forex
    • Tech
  • More News
    • World
    • Lifestyle
    • Entertainment
    • Sports
Have an existing account? Sign In
Follow US
  • Terms
  • Press Release
  • Advertise
  • Contact
© 2023 Gulf Press. All Rights Reserved.
Gulf Press > Gulf > Qatar > Government service centers report a 98% customer satisfaction rate.
Qatar

Government service centers report a 98% customer satisfaction rate.

News Room
Last updated: 2024/05/09 at 5:18 AM
News Room
Share
4 Min Read
SHARE

In Doha, Qatar, the Civil Services and Government Development Bureau (CGB) reported that government services centres achieved a high customer satisfaction rate of 98% last month. With a total of 37,268 services completed in April 2024, the average customer satisfaction reached 98.09% based on feedback from service recipients. The focus on customer feedback is part of the bureau’s mission to modernize and improve government services, ensuring that customers can share their experiences after receiving a service.

Government agencies within the government service centres contributed to the high customer satisfaction rate, with the Ministry of Foreign Affairs leading the way by providing 15,500 services and receiving 98.01% satisfaction from customers. The Ministry of Labor followed with 7,810 services and a customer satisfaction rate of 98.82%, while the Ministry of Justice provided 6,268 services with a 97.23% satisfaction rate. Other agencies such as the Ministry of Commerce and Industry, Civil Services and Government Development Bureau, and Qatar General Electricity and Water Corporation (Kahramaa) also received positive feedback from customers.

Individual service centres were also highlighted for their performance in customer satisfaction. Al Shamal Services Centre, Al Khor Services Centre, The Pearl Services Centre, Al Daayen Services Centre, Al Rayan Services Centre, and Al Hilal Services Centre all received high satisfaction rates from customers for the services provided. With feedback from customers ranging from 95% to 100% satisfaction, these service centres are making a significant impact on the overall customer experience within the government services sector.

The commitment to improving government services and customer satisfaction is evident in the results reported by the CGB. By tracking and responding to feedback from service recipients, government agencies are able to make necessary improvements and ensure that customer needs are met. This approach not only enhances the overall customer experience but also contributes to building trust and confidence in government services among the public.

As the government continues to prioritize customer satisfaction and service quality, the positive results achieved in April 2024 serve as a testament to the effectiveness of these efforts. By focusing on modernization and development, government agencies are able to deliver efficient and responsive services that meet the needs of the public. Through ongoing feedback and evaluation, the government can continue to enhance its services and ensure that customers are satisfied with the support they receive from government service centres.

Overall, the high customer satisfaction rate reported by the CGB for government services in Qatar is a reflection of the dedicated efforts of government agencies to provide quality services to the public. With a focus on customer feedback, continuous improvement, and modernization, the government is able to meet the evolving needs of its citizens and enhance the overall service delivery experience. By prioritizing customer satisfaction, the government is building a strong foundation for trust and reliability in its services, ultimately contributing to a more efficient and responsive government sector.

Sign Up For Daily Newsletter

Be keep up! Get the latest breaking news delivered straight to your inbox.
I have read and agree to the terms & conditions
By signing up, you agree to our Terms of Use and acknowledge the data practices in our Privacy Policy. You may unsubscribe at any time.
News Room May 9, 2024
Share this Article
Facebook Twitter Copy Link Print
Previous Article Is Russia continuing to use the Crimean Bridge to strengthen its military capabilities?
Next Article Gold price strengthens as investors await US data and updates from the Fed for a new catalyst
Leave a comment Leave a comment

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Stay Connected

235.3k Followers Like
69.1k Followers Follow
56.4k Followers Follow
136k Subscribers Subscribe
- Advertisement -
Ad imageAd image

Latest News

Ferrero’s Social Responsibility Project Kinder Joy of moving Beats Traditional PE Curriculum, Tapping into the Cognitive Functions, Motor Coordination and Life Skills of Students
Lifestyle July 14, 2025
UAE Ranks Among Top Rugby Markets on TOD as British & Irish Lions Tour Kicks Off
Sports July 6, 2025
Darven: A New Leap in AI-Powered Legal Technology Launching from the UAE to the World
Tech July 1, 2025
Beat the Heat This Summer with a Chill Out on Dubai Marina
World July 1, 2025

You Might also Like

Qatar

Qatari Citizens and Residents come together for Eid Al-Fitr Prayers and Celebrations in Photos

March 30, 2025
GulfQatar

Moscow Strengthens Tourism Ties with Qatar Amid Growing Visitor Numbers

February 12, 2025
GulfQatar

Volvo Trucks Makes History with the Launch of Qatar’s First-Ever Heavy-Duty Electric Truck

January 29, 2025
Qatar

Preventing Stomach Flu in Children during Winter: Tips from PHCC Expert

January 6, 2025
Qatar

UK Prime Minister and Foreign Secretary discuss Gaza and Syria developments

January 6, 2025
Qatar

HBKU and IEEE co-host conference on microelectronics

January 6, 2025
Qatar

World Teleport Association Tier 4 Certification Awarded to Es’hailSat’s Al Ghuwayriyah (Doha) Teleport

January 6, 2025
Qatar

VCUarts Qatar is inviting applications for admission for the Academic Year 2025.

January 6, 2025
//

Gulf Press is your one-stop website for the latest news and updates about Arabian Gulf and the world, follow us now to get the news that matters to you.

Quick Link

  • Privacy Policy
  • Terms of ue
  • Advertise
  • Contact

How Topics

  • Gulf News
  • International
  • Business
  • Lifestyle

Sign Up for Our Newsletter

Subscribe to our newsletter to get our latest news instantly!

I have read and agree to the terms & conditions
Gulf PressGulf Press
Follow US

© 2023 Gulf Press. All Rights Reserved.

Join Us!

Subscribe to our newsletter and never miss our latest news, podcasts etc..

I have read and agree to the terms & conditions
Zero spam, Unsubscribe at any time.

Removed from reading list

Undo
Welcome Back!

Sign in to your account

Lost your password?