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Gulf Press > Business > GDRFA Dubai unveils next-gen smart travel innovations at IATA forum in Istanbul
Business

GDRFA Dubai unveils next-gen smart travel innovations at IATA forum in Istanbul

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Last updated: 2025/11/14 at 9:19 AM
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The General Directorate for Residency Affairs – Dubai (GDRFA Dubai) is participating in the Airport Passenger Handling Global (APHG) forum in Bangkok, Thailand. The event brings together industry stakeholders to discuss innovations and best practices in passenger experience management, a key area of focus for GDRFA Dubai as it seeks to maintain Dubai’s position as a leading travel hub.

Lieutenant General Mohammed Ahmed Al Marri, Director General of GDRFA Dubai, highlighted the significance of the forum, stating that it reflects the leadership’s vision for Dubai’s airports to remain at the forefront of destinations offering an exceptional travel experience. The participation is part of GDRFA Dubai’s ongoing efforts to adopt digital solutions and enhance international cooperation.

Enhancing Passenger Experience through Digital Solutions

GDRFA Dubai’s adoption of digital solutions is aimed at streamlining processes and improving the overall travel experience for passengers. The use of technology, such as biometric identification and automated processing systems, is expected to reduce wait times and enhance the efficiency of airport operations. According to industry reports, the implementation of such technologies can lead to significant improvements in passenger satisfaction and airport throughput.

However, the successful integration of these technologies requires careful planning and coordination among various stakeholders, including airlines, airports, and immigration authorities. GDRFA Dubai’s participation in the APHG forum provides an opportunity for the organization to share its experiences and learn from other industry leaders.

International Cooperation and Best Practices

The APHG forum serves as a platform for industry stakeholders to share best practices and discuss emerging trends in passenger handling. The event features presentations and panel discussions on topics such as digital transformation, passenger processing, and airport security. By participating in the forum, GDRFA Dubai can stay abreast of the latest developments in the field and identify opportunities for collaboration and improvement.

Collaboration and Knowledge Sharing

The exchange of ideas and experiences among industry stakeholders is a key aspect of the APHG forum. GDRFA Dubai’s participation in the event allows the organization to engage with other leaders in the field and share its own expertise in areas such as biometric identification and smart borders. This collaboration is expected to contribute to the development of more efficient and secure passenger handling processes.

Meanwhile, the use of secondary keywords such as “digital transformation” and “airport security” highlights the complexity of the issues being addressed at the forum. As the travel industry continues to evolve, the need for effective cooperation and knowledge sharing among stakeholders will remain a key factor in determining the success of airports and destinations.

In contrast, some airports may face challenges in implementing new technologies and processes due to existing infrastructure and legacy systems. However, GDRFA Dubai’s commitment to adopting digital solutions and enhancing international cooperation is expected to drive progress in this area.

Additionally, the report indicates that the outcome of the APHG forum is expected to inform future developments in passenger handling and airport operations. As the event concludes, stakeholders will be watching for key takeaways and next steps, including potential collaborations and innovations that may emerge from the discussions.

As GDRFA Dubai continues to participate in international forums and adopt best practices, the next expected step will be to implement the insights and knowledge gained from the APHG forum. The outcome of this process is expected to be closely watched by industry stakeholders, with a focus on the potential impact on Dubai’s airports and the travel experience. The decision on the implementation timeline and scope is expected to be announced in the coming weeks, and observers will be monitoring the developments closely.

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News Room November 14, 2025
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