Heading to Eid Al Adha and summer vacations? Before you leave, ensure your utilities app’s ‘Away Mode’ is activated. This helps monitor water and electricity usage to prevent high bills upon your return, as suggested by Dewa. They advise switching off and unplugging appliances when not at home to avoid energy drain. Additionally, activating the ‘Away Mode’ feature on the Dewa website or smart app is recommended.
The ‘Away Mode’ service provides customers with daily or weekly usage data via email, allowing them to track usage while away and receive alerts about any anomalies. This proactive approach can prevent surprises like the Dh20,179 Dewa bill a British expat received after a holiday last year. Dewa also sends ‘high water usage alerts’ to help detect leaks in water connections and notify customers of any unusual consumption increases.
In addition to ‘Away Mode’, customers can further reduce electricity consumption by setting lighting controls to automatic on/off as needed. Before traveling, it’s advisable to shut off the water supply, inspect internal connections, and fix any leaks with a specialized technician. Dewa’s website offers more information on consumption management, tips, and instructions to help customers optimize their utility usage.
By taking these precautionary measures before traveling, customers can avoid unexpectedly high bills and monitor their usage remotely. Proactively managing electricity and water consumption not only saves money but also helps in the conservation of resources. So, activate ‘Away Mode’, follow Dewa’s guidelines, and enjoy a worry-free vacation, knowing that your utilities are being monitored efficiently.
