The Dubai Municipality Call Centre handled over 500,000 calls in the first half of 2024, providing assistance to people across the UAE. The Municipality resolved each call within the specified time, showcasing their commitment to offering top-notch services for the well-being and quality of life of Dubai residents. The interactions included phone calls, virtual assistant inquiries, emails, digital system reports, automated responses, live broadcasts, and social media exchanges.
The Dubai Municipality offers a wide range of services and assistance in areas such as advertising permits, agriculture and irrigation, animal health and welfare, building and construction, conformity and standardisation certificates, consumer products, drainage services, environmental services, food products, land allocation and planning, leasing properties, public health pest control, public health and safety, public parks, recreational facilities, and waste management. The Municipality’s call centre is a crucial platform for residents to seek help and information on these services.
To stay updated with the latest news, people can follow KT on WhatsApp Channels. The Dubai Municipality’s call centre plays a vital role in addressing the needs and concerns of residents, ensuring efficient and timely resolution of queries and issues. With a focus on offering high-quality services, the Municipality aims to enhance the overall well-being and quality of life for Dubai residents through its various service offerings and assistance programmes.
In addition to handling a large volume of phone calls and virtual assistant inquiries, the Dubai Municipality’s call centre also manages emails, digital system reports, automated responses, live broadcasts, and social media exchanges. This multi-channel approach enables the Municipality to cater to a diverse range of communication preferences and reach out to residents through various platforms.
The Dubai Municipality’s commitment to resolving each call within the specified time highlights its dedication to providing efficient and effective services to residents. By offering assistance in a wide range of areas, the Municipality aims to address the diverse needs of Dubai’s residents and enhance their overall quality of life. The call centre serves as a central point of contact for residents seeking information and support on various services provided by the Municipality.
With its focus on providing top-notch services and assistance, the Dubai Municipality call centre continues to be a reliable source of help for residents across the UAE. The Municipality’s efforts in handling a high volume of calls and inquiries demonstrate its commitment to serving the community and ensuring the well-being of Dubai residents. By staying up to date with the latest news and following KT on WhatsApp Channels, residents can access timely information and updates on the services and assistance offered by the Dubai Municipality.
