The Communications, Space and Technology Commission (CST), in collaboration with the Ministry of Transport and Logistics Services (MOT), recently released the Road Index Report 2024 in Saudi Arabia. The report focuses on key performance indicators for telecommunications services on main and secondary roads in the country. The goal of the report is to ensure optimal services for users and provide stakeholders with insights into the performance of telecommunications networks.
The Road Index Report 2024 highlights indicators on telecommunications services, internet coverage, call success rates, and acceptable internet speeds. It also features a quality index for video streaming platforms on main roads, designated as “11,” and secondary roads, designated as “222.” The report revealed that the coverage rate of communication services on both main and secondary roads in Saudi Arabia is at an impressive 99%.
The top telecommunication providers in the country—Saudi Telecom Company (STC), Mobily, and Zain— each achieved a 99% coverage rate on both main and secondary roads. Broadband internet coverage also reached 99% on primary and secondary roads, with STC leading the providers with 98% coverage on primary roads. STC was followed by Mobily at 94% and Zain at 82%. On secondary roads, STC led with 98% coverage, followed by Mobily at 97% and Zain at 82%.
In terms of call success rates, STC ranked highest on main roads with 96%, followed by Mobily at 95% and Zain at 90%. On secondary roads, STC and Mobily tied for first place with a 95% call success rate, while Zain recorded 88%. When it comes to acceptable internet speeds, STC led on main roads with 89%, followed by Mobily at 68% and Zain at 40%. On secondary roads, Mobily took the top spot with 74%, narrowly edging out STC at 73%, while Zain was at 39%.
The report also assessed the quality of live video streaming platforms, showing STC leading on main roads with 76%. On secondary roads, STC and Mobily shared first place, each scoring 77%. Overall, the Road Index Report 2024 provides valuable insights into the performance of telecommunications networks on Saudi Arabia’s main and secondary roads, ensuring that users have access to optimal services and that stakeholders have the information needed to make informed decisions.